Q: Do you have insurance that will protect my home? top
A: Yes! Rock solid carries insurance that will protect your home on any size remodel project and a builders risk policy for all new construction homes.
Q: Will you be performing the work yourself? top
A: Rock solid has employees for general labor duties, however a licensed plumber, a licensed electrician and a licensed hvac technician will be used on all projects.
Q: How much do we have to pay you up front? top
A: We generally ask for a small percentage once materials are ordered or delivered to job. We will never ask for a bigger percentage of cost than percentage of work done. It is highly recommended that you don’t pay any contractor more than the work they have completed.
Q: Your ads say kitchen & bath remodeling but will you do other areas of the house? top
A: Yes, we welcome any and all projects. We have done complete home renovations, additions, new homes, outdoor living areas, kitchens, bathrooms to something as simple as replacing your floors.
Q: How long have you been in business? top
A: Rock Solid became an official business in June of 2009, however JJ has been in the industry for 13 years.
Q: How will the dust and dirt be handled while remodel is taking place? top
A: We take all the precautionary measures to contain as much dirt and dust possible during the process and we will also have a cleaning crew to come in when the job is finished and not only clean the remodeled area but also any rooms nearby and in most cases the entire house.
Q: What do we need to do before we start? top
A: After contract is signed we will begin making selections, granite style & color, appliances, paint colors, flooring selections, plumbing and electrical fixtures etc. Once all selections are made we will be ready to begin the construction process. JJ will be happy to assist you during the selection process.